Is your service charge challengeable? Free 10-question checker

For leaseholders in England and Wales. Your answers stay in your browser; nothing is sent anywhere.

1. Has your service charge gone up by more than inflation, or by an amount you can't explain? Yes No Not sure

2. Does your bill include costs that were invoiced or paid more than 18 months before you received the demand? Yes No Not sure

3. Have you been charged more than £250 for one set of works (roof, windows, redecoration, cladding) in one year? Yes No Not sure

4. Are you paying for a contract lasting more than 12 months (lift, cleaning, management) costing you over £100 a year? Yes No Not sure

5. Did your demand arrive WITHOUT a 'Summary of rights and obligations' leaflet? Yes No Not sure

6. Does the demand lack your landlord's (freeholder's) name and address? Yes No Not sure

7. Are services poor, or not delivered (missed cleaning, repairs not done, gardens neglected)? Yes No Not sure

8. Has buildings insurance jumped, or have you never been told about commissions? Yes No Not sure

9. Have you been hit with late-payment, consent or 'admin' fees? Yes No Not sure

10. Has the landlord or agent ignored your written questions for over a month? Yes No Not sure

This checker gives general pointers, not legal advice. It can't see your lease. Free advice: LEASE.